Privacy policy

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. access data and hosting

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

These access data are evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in the context of a balancing of interests. All access data will be deleted at the latest seven days after the end of your visit to our website.

Hosting services by a third party provider
Within the scope of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in a correct presentation of our offer, which outweigh the interests of the customer. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope described here.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

2. collection and use of data for contract processing and opening a customer account

We collect personal data when you voluntarily provide us with this information as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract, or for the processing of your contact or opening of a customer account and you cannot complete the order and/or the opening of an account or send the contact without their indication. Which data is collected can be seen from the respective input forms. We use the data you provide us with in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for contract processing and handling your enquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account intended for this purpose.

3. data transfer

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect the data protection declaration of the respective payment service provider applies.

We use payment service providers that are based in a country outside the European Union. The transmission of personal data to these companies is only carried out within the scope of the necessity to fulfil the contract.

Transfer of data to shipping service providers
If you have given us your express consent to do so during or after placing your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, so that they can contact you before delivery for the purpose of announcing or coordinating delivery.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data provided by you for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.

4. e-mail newsletter and postal advertising

Postal advertising and your right of objection
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to protect our legitimate interests, which outweigh the interests of our customers, in a promotional approach in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

5. use of data for payment processing

Credit assessment
If we make advance payments, e.g. when purchasing on account, it is necessary to obtain identity and credit information from specialised service companies (credit agencies) in order to conclude the contract in accordance with Art. 22 Para. 2 lit. a DSGVO. For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):

SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden

Creditreform Boniversum GmbH
Hellersbergstrasse 11
41460 Neuss

Appropriate measures to safeguard your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and to challenge the decision by contacting the contact point described below. After the contract has been fully executed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

Identity and credit check when choosing Klarna's payment services
If you choose Klarna's payment services, we ask for your consent according to Art. 6 para. 1 sentence 1 lit. a DSGVO that we may transfer the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the credit agencies mentioned in Klarna's data protection declaration can be used for identity and credit checks.
Klarna uses the information received on the statistical probability of payment default for a balanced decision on the establishment, execution or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the contact details below. As a result, we may no longer be able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time, also to Klarna.

Hire purchase

If you choose the payment method "hire purchase" and give the necessary data protection consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, personal data (first name, surname, address, e-mail, telephone number, date of birth, IP address, gender) together with data required for the transaction processing (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) will be transmitted to our partner Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm for the purpose of processing this payment method.
In order to verify the identity or creditworthiness of the customer, our partner will carry out queries and information from publicly accessible databases and credit agencies. The providers from whom queries and, where applicable, creditworthiness information are obtained on the basis of mathematical-statistical procedures, as well as further details about the processing of your data after transmission to our partner Klarna Bank AB (publ) can be found in their privacy policy, which can be found here:
https://www.klarna.com/de/datenschutz/ Our partner Klarna Bank AB (publ) uses the information obtained about the statistical probability of a payment default for a balanced decision about the establishment, execution or termination of the contractual relationship. You have the opportunity to express your views and contest the decision by contacting our partner Klarna Bank AB (publ).
The consent given in the ordering process by consent to the transfer of data can be revoked at any time, even without giving reasons, with effect for the future.

6. integration of the Trusted Shops trust badge

To display our Trusted Shops seal of approval and the collected ratings as well as the offer of Trusted Shops products for buyers after an order, the Trusted Shops Trustbadge is integrated on this website.

This serves the protection of our in the context of a balancing of interests predominant entitled interests in an optimal marketing of our offer in accordance with art. 6 exp. 1 S. 1 lit. f DSGVO. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the trustbadge is called up, the web server automatically saves a so-called server log file, which contains e.g. your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site.
Further personal data is only transferred to Trusted Shops if you have consented to this, decide to use Trusted Shops products after completing an order or have already registered for use. In this case the contractual agreement met between you and Trusted Shops applies.

7. cookies

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Cookies are small text files which are automatically stored on your end device. Some of the cookies used by us are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for each browser under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be limited.

8. social media plugins

Use of social plugins from Facebook, Instagram using the Shariff solution

Our website uses social buttons from social networks.

This serves to safeguard our predominantly legitimate interests in an optimal marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. In order to increase the protection of your data when visiting our website, these buttons are not fully integrated into the page as plug-ins, but only by using an HTML link. This integration ensures that when a page of our website containing such buttons is called up, no connection is yet established with the servers of the provider of the respective social network.

Click on one of the buttons, a new window will open in your browser and call up the page of the respective service provider, where you can (if necessary after entering your login data) press the Like or Share button, for example.

For the purpose and scope of data collection and the further processing and use of data by the providers on their sites, as well as a contact option and your rights and settings options for protecting your privacy, please refer to the providers' data protection information. http://www.facebook.com/policy.php
https://help.instagram.com/155833707900388

Youtube Video Plugins
On this website contents of third party providers are integrated. This content is provided by Google LLC ("Provider").
Youtube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

For videos from Youtube that are embedded on our site, the advanced privacy setting is enabled. This means that no information about website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves to protect our predominantly legitimate interests in the context of a balancing of interests in an optimal marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.
For the purpose and scope of data collection and the further processing and use of data by the providers as well as your rights in this regard and setting options for the protection of your privacy, please refer to the data protection information from Google http://www.google.com/intl/de/+/policy/+1button.html

9. dispatch of evaluation reminders by e-mail

Valuation reminder by Trusted Shops
If you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they send you a valuation reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

Valuation reminder by ekomi
If you have given us your express consent to do so during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we will send your e-mail address to ekomi Ltd., Markgrafenstr. 11, 10969 Berlin (www.ekomi.de), so that it can send you a valuation reminder by e-mail.

This consent may be revoked at any time by sending a message to the contact option described below or directly to ekomi Ltd.

10. contact details and your rights

As a party concerned, you have the following rights:

• in accordance with Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent described therein;
• in accordance with Art. 16 DSGVO, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
• pursuant to Art. 17 DSGVO the right to demand the deletion of your personal data stored with us, unless further processing is necessary
  - to exercise the right to freedom of expression and information;
  - to fulfil a legal obligation;
  - for reasons of public interest or
  - to assert, exercise or defend legal claims
  ;
• in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, if
  - the accuracy of the data is disputed by you;
  - the processing is unlawful, but you refuse to have it deleted;
  - we no longer need the data, but you need it to assert, exercise or defend legal claims or
  - you have lodged an objection to the processing in accordance with Art. 21 DSGVO;
• in accordance with Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
• pursuant to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you may contact the supervisory authority at your usual place of residence or workplace or at our registered office for this purpose.

For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact data in our imprint.